Support Ticket Form
Please Supply the Following Information to File a 4over Support Ticket
Order ID:
eg: B805311001-001
(Please include both parts of the orderId.)
Company Name:
Contact Name:
Contact e-mail:
Contact Telephone:
Category of Problem:
Please Select One
Problem with Coating
Problem with Color(s)
Cutting off by more than 0.25 inch
Cutting off by less than 0.25 inch
Other Cutting Issue
Problem with Folding
Incorrect/Missing Bindery
Missing Logo
Problem with Registration
Job Printed Low Resolution
Job Rotated Wrong
Scratches
Shipping: Scheduling, etc.
Shipping: Damages/Claims
Problem with Mailing Service (not shipping)
Short Quantity
Missing a Set
Spots / Smudges / Hickeys
Wrong Color Info
Wrong Paper Type
Wrong Coating, UV/Matte
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Need the Status of My Job
Need Customer Service to Contact Me
Found a Bug on Your Web Site
Other Not Listed above
If sending a visual will be helpful; you may use the e-mail link provided on the next page.
Problem Description (Please limit to 1024 characters):
*All Fields are required
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