Grand4Mat Printed Job Trouble Ticket
Use this form to report a problem with a printed job.
Order ID:
–
eg: G9053180021-001
(Please include both parts of the orderId.)
Company Name:
Contact Name:
Contact e-mail:
Contact Telephone:
Category of Problem:
Please Select One
Color Issue
Cutting Issue
Incorrect/Missing Bindery
Missing Image
Job Printed Low Resolution
Shipping: Damages/Claims
Short Quantity
Spots / Hickeys / Scratches
Incorrect Substrate Type
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Other - Concerns with Completed Job
Are you requesting a reprint?
Please Select
YES, please
NO, thank you
If sending a visual will be helpful; you may use the e-mail link provided on the next page.
Problem Description (Please limit to 1024 characters):
Do you need to file a ticket for another set?
(saves time if the same problem occurred on multiple jobs)
No
Yes
*All Fields are required